VoIP Blogging > Om Malik on Small Business VoIP
[Business VoIP] While the number is almost half that of the big players, the SMB sector is where folks are most dissatisfied with their phone service, making them ideal customers from a burgeoning ranks of VoIP service providers. Unlike consumer market, SMBs buy more than one phone, and are happy to spend more (as long as its less the old phone company) and are more long term customers.
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